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Camera+ VolumeSnap: Rejected

by John Casasanta
August 9, 2010102 comments

rejected

The other day, we posted about adding a very cool feature to Camera +, VolumeSnap. For those of you who missed it, I’ll rehash it:

VolumeSnap ~ use your iPhone’s volume controls to snap photos!

Using Camera+ now feels just like a real camera. Your photos can be sharper because you can now hold your iPhone steadier with two hands instead of fumbling around for the shutter button on screen.

In addition, you can plug your iPhone earphones in and use the volume buttons on them as a remote shutter control.

Unfortunately, Apple decided to reject it. This doesn’t come as a complete surprise since it wasn’t our first time being rejected for that very feature. Their exact reason for the rejection is the following:

Your application cannot be added to the App Store because it uses iPhone volume buttons in a non-standard way, potentially resulting in user confusion. Changing the behavior of iPhone external hardware buttons is a violation of the iPhone Developer Program License Agreement. Applications must adhere to the iPhone Human Interface Guidelines as outlined in the iPhone Developer Program License Agreement section 3.3.7

The clause in the iPhone Human Interface Guidelines that this makes reference to is on page 59 of the current version of it:

Volume Buttons—What Users Expect

Users use the device’s volume buttons to adjust the volume of all sounds their devices can play, including songs, application sounds, and device sounds. Users can always use the volume buttons to quiet any sound, regardless of the position of the Ring/Silent switch.

Using the volume buttons to adjust an application’s currently playing audio also adjusts the overall system volume, with the exception of the ringer volume. (Using the volume buttons when no audio is currently playing adjusts the ringer volume.)

Some of you pointed out other camera apps that make use of the volume buttons for snapping photos. But Apple suspects that these slipped through the review cracks because the developers intentionally hid the feature from their app descriptions and screenshots upon submission, but then added info about them after their apps got approved. When Apple finds out about these incidents, they tend to crack down pretty hard on them, sometimes going so far as completely banning the developers from the App Store. So this is definitely not the smart way to go. Apple recently made a change where app screenshots are now “locked” for each version that’s approved. This helps prevent crap like this from going on in the future… but at the expense of honest developers who wish to fine-tune things between versions.

So while we’re disappointed with their decision, we’re at least happy that they’re being perfectly clear about the exact reason for the rejection and that they’re being consistent about it. I was told that overriding the volume controls is one of the most common reasons for app rejection.

Apple’s app reviewers tend to catch a lot of shit from people and the press but after speaking with them at length on this, I came away overall with a good feeling about the whole process. They’re just trying to do their job as best as they can, given the constraints they have, so cut them some slack.

What was suggested to us was that we file a feature request with Apple to provide a supported way to repurpose the volume controls. This is the official way for developers to suggest changes to Apple and we’ve done so many, many times in the past. Sometimes it’s taken over a year for a change to be made and sometimes things happen almost immediately. The great thing is that Apple’s constantly evolving the iOS SDK and almost everything we’ve ever needed has made its way into it. So we’re confident that it’ll happen… it’s just a matter of when.

Look at all the recent iPhone 4 LED flashlight apps, for example. Initially, they were all rejected for a similar reason that VolumeSnap has been. But Apple did later change its policy.

Anyway, as far as the actual feature request goes, here’s what we submitted:

Title: Provide a way to allow hardware volume controls to be used for other purposes

Summary: We’d like to be able to use the hardware volume controls to be used for things besides controlling volume. In particular, for our app, Camera+, we’d like to allow the buttons to be used to control the camera shutter for taking photos. We’ve gotten many, many feature requests for this and would like Apple to reconsider its policy of not allowing the hardware controls to be repurposed and provide developers with an official, supported mechanism to do so.

Apple Bug Reporter ID # 8288022

If you’re a developer who has any need for this feature for your own apps, it’s in your best interest to duplicate it, so do that now. And if you’re not a developer but want VolumeSnap in Camera+, please continue to put pressure on Apple by sending them feedback on this.

So what’s next? We’re moving on for now and continuing to improve Camera+. The next version will include something that many of you have requested from us. It’s worth noting that that very something was made possible by us, in turn, requesting to Apple for an enhancement to the iOS SDK.



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Who linked to this

102 comments

  1. APV
    1:47pm, August 9, 2010

    Well, I hope that Apple at least has a change of heart and decides to modify a bit of the rules…

    This would be an awesome feature to an already awesome camera app.

  2. urban bohemian
    1:47pm, August 9, 2010

    I look forward to this being approved! One always feels like they need a third hand to choose focal point, hold steady and press the on-screen shutter button.

  3. Catul
    1:47pm, August 9, 2010

    Bummer, was really hoping this feature would be approved! I tried the j/b app FastSnap which enables the volume buttons as a shutter for the stock camera app, but it doesn’t work with Camera+ unfortunately – any hope there?

  4. Josh Hofer
    1:47pm, August 9, 2010

    I think then, you should tell Apple about this app ALREADY IN THE STORE, that has this functionality: http://www.iphoneography.com/journal/2010/8/6/app-update-real-camera.html

    Their practices are BULLSHIT. Camera+ should be allowed to have this feature. Very disappointing.

  5. Judson Collier
    1:49pm, August 9, 2010

    It may be a good idea to include in the request that the feature would be Opt-in. As in, that user has to enable Volume-snap to use it, therefore reducing *loads* of confusion. I understand if users are confused with it enabled without choice, but it’s the users problem if they go unknowingly flicking switches they don’t understand.

  6. Justin
    1:50pm, August 9, 2010

    What about having VolumeSnap turned off by default? Or is it already?

  7. Dispari
    1:51pm, August 9, 2010

    Disappointing.

  8. Peter Brülls
    1:51pm, August 9, 2010

    Thanks for sharing this – it was an interesting read.

    Personally, I was kind of expecting the rejection, for the same reasons Apple gave you: As an user, I expect certain things to work in a certain way and eroding this (as it is done on Android with the back-button) leads to a degraded interface.

    I wouldn’t put too much hope into the flash led precedence, as the flash isn’t a control.

  9. Dann
    1:54pm, August 9, 2010

    My disgust with this rejection has been sent (and probably unheard) as it seems.

    ugh.

  10. Carsten
    1:54pm, August 9, 2010

    Totally agree with you, we want this, aahh, we NEED this feature of using the hardware buttons.

    But I can also understand Apple. They have their rules and if you can’t follow these rules – you have to go.

    I wish you and us the best that the usage of the volume controls will be allowed in the future.

    Thx for making such a great app. Can’t wait to install it on my new iP4

    Carsten

  11. Joost
    1:55pm, August 9, 2010

    Sad, but understandable. I keep hoping this will come in the near future, since it’s a great feature.

    The first time I used Camera+ I was reaching for the Volume buttons immediately, they’re so much easier to use than tapping the screen.

  12. Dann
    1:55pm, August 9, 2010

    sidebar: where you went wrong was being honest about the feature. perhaps you could make it an in app purchase to get around the “confusion”

  13. kadajawi
    1:56pm, August 9, 2010

    Interesting read. Sounds very much like Apple to me, do they think their users are too dumb to understand that a button might have two functions?

    I know why I love and use Android. Hopefully Camera+ gets ported to Android one day. You can use the volume buttons however you want there.

  14. Ron
    1:56pm, August 9, 2010

    Obviously I don’t know all the in’s and out’s of app development and would never try to reason with Apple … but it seems if the option to use VolumeSnap was an end-user option, then the idea of “user confusion” shouldn’t be an issue.

    Example
    VolumeSnap: On/Off
    Note: by activating VolumneSnap, you are changing the action of your volume buttons to act as shutter buttons. This will keep you from changing the volume of your iPhone while Camera+ is the app in use. (or something like this)

    I think Apple needs to give the end users a little credit!

  15. KyleWith
    1:57pm, August 9, 2010

    Ah, That is a bummer, a big one.

    I was just thinking the other day how great a photo button would be.

    Apple, why must you be this way.

  16. Tim
    1:58pm, August 9, 2010

    Do you feel asking users to email apple requesting they approve this helped, hurt, or had no affect on their decision?

  17. Nick
    1:58pm, August 9, 2010

    Nice to see a reasoned report on a rejected app. It does seem to be the case that some developers too readily slam the app reviewers for, as you say, trying to do their job. It’s refreshing to see such a report.

    Your reaction does you credit and I, for one, agree with your judgement and feedback.

    I hope that Apple will accept that, for some apps at least, users can be credited with the intelligence to handle such changes.

  18. tomhodgins
    1:58pm, August 9, 2010

    well, from Apple’s persepctive they have every reason to reject it if it messes with the user experience on the hardware interface level.

    BUT, what about trying it like this -> if the *problem* with this feature is user-expectation gets messed up, then resolve THAT issue and maybe try again?

    Solution: include the feature, shipped with the feature turned off. if the user chooses to opt-in to the feature in the menu, then they’d know that the buttons operated the shutter (perhaps adding a small icon to the display while the feature is turned on as a visual reminder that the feature is enabled). This way you can’t use the argument that it’s interfering with the users-expectation of the hardware functionality.

    just my 2¢, and best of luck to you guys, I’d absolutely LOVE to see that feature. I love Camera+ so much I have it on my iPad for re-balancing/cropping photos (even at iPhone resolution)

  19. Oli
    1:59pm, August 9, 2010

    I’m not surprised at all by the rejection. It’s not because others got approved by doing it wrong that your app will be approved.

    I completely agree with Peter, don’t waste your time on that feature.

  20. Dave
    2:00pm, August 9, 2010

    Consider publishing the app through Cydia.. I’d love to buy it.

  21. R Deol
    2:01pm, August 9, 2010

    Apple is missing Hardware button for Camera. I always wanted to have it.. Here is the full version of it.. http://b2l.me/afynra

  22. Randy
    2:07pm, August 9, 2010

    I like Tom’s suggestion. If it is off by default and the user has to enable it, Apple might see that as a compelling reason to allow it.

  23. Chris Cornelis
    2:11pm, August 9, 2010

    I’m an app developer for 2 years now and I also talked a couple of times with app reviewers. I confirm what John says. They really try to do their job as good as possible and when you ask to argument a rejection their logic makes perfect sense.

  24. wez
    2:16pm, August 9, 2010

    What’s next, a mouse with more than one button? This is why most toasters, don’t have more that 3 settings, it prevents confusion.

  25. Mark
    2:24pm, August 9, 2010

    I’m sure this has been suggested but how about a timer and continuous shots? This would be great for self portraits.

  26. Gabriel
    2:26pm, August 9, 2010

    Try publishing it for Android, your pre-approved :)

    Seriously, this app would be great on my Nexus One or my Captivate.

  27. Leonardo Avesani
    2:27pm, August 9, 2010

    What a shame, it would have been a great feature. Oh well, life goes on, I guess.

    VolumeSnap or not, Camera+ is still awesome.

  28. AndreasDT
    2:27pm, August 9, 2010

    Personally, I have had enough with Apple and its freaky control of the iPhone product. It has been an OK experience, and there are many good apps that I purchased. However, Apple should give its users more credit (we are a fairly intelligent sort).

    It seems that Apple is forgetting that this kind of behavior almost shut it down a couple of decades ago.

    I cannot support a manufacturer who thinks that I cannot manage the 4 buttons on my iPhone. Once my current ATT contract expires, I will go a bit more traditional — the new Blackberry.

    Good luck to you iPhone groupies.

    – A.

  29. Scott
    2:27pm, August 9, 2010

    I think it’d be cool if the next version of the iPhone had a third button next to the volume buttons that was purely for API usage. It could have some relatively insignificant general use, but it’s primary purpose would be as an option for app developers to have a hardware button for whatever you need to control in the app they’re developing. Just a thought.

  30. Kal
    2:36pm, August 9, 2010

    You have a great website(and great apps too), but it would be more readable if the font didnt blend into the background. Or may be am getting old at 30. cheers.

  31. pau valiente
    2:39pm, August 9, 2010

    And what about using the microphone to detect a “tap” on it and do the photo then?

  32. NuTTyX
    2:46pm, August 9, 2010

    It’s funny to hear that Apple states that “using the volumen in a non-standard way may result in user confusion” when they make you press the power/lock and home button simultaneously to take a snapshot.
    I mean, it’s easier to get your phone locked or your app closed when you press this combo instead of the desired result (snapshot) than trying to change the volume while taking a photo.
    Furthermoe, you have to remember how many times and how long you have to press the button in your earphones to play/pause, go to next or previous song, answer or end a call (I’m still trying to end calls without looking to the screen).
    Pressing a button in the upper right corner is so similar to take a photo with a “standard” camera that you don’t have to learn nothing about strange patrons of buttons.
    As multi-purpose buttons are in fact the core of the iPhone, I don’t see any problem to add an extra feature to the volume.
    Hope Apple change its closed mind. Parental control is for parents, not for companies. Dear Apple, let us decide what is “confusing” or “not appropiate”.

  33. Diemer
    3:10pm, August 9, 2010

    What about leaving the code in there without a means to activate it, then release a patch into the jailbreak community to turn it on. That way users know what they are getting themselves into. Would that somehow violate Apple’s policy?

  34. Zak
    3:13pm, August 9, 2010

    I will have to agree with Apple in part on this because apps mis-use buttons all the time on my Droid, they are horrible. All of the buttons are mystery buttons because every app uses them differently. That said, I am with others in the “as an option, off by default” sentiment. I think if it was an option where the default use is default (like people using it as an iPod while using your app) then they don’t get a surprise when for seemingly no reason the volume can’t be changed.

  35. Zak
    3:27pm, August 9, 2010

    “And what about using the microphone to detect a “tap” on it and do the photo then?”

    You are back to holding the iThing with only 1 hand again which this was supposed to remedy. I hope they can find a compromise with Apple on this one.

  36. Kent Horvath
    3:43pm, August 9, 2010

    This was my number 1 feature request for Cam+.

    Make it a hidden test-mode feature that can only be accessed within the plist file by the developer. Those of us with jailbroken phones can just flip the switch in a text editor. Regular App store customers will not have the feature, and it won’t be an issue.

    Alternatively, if anyone knows of a Cydia app that turns volume controls into a shutter button whenever any camera app is running, please let me know.

  37. josephlew1s
    3:58pm, August 9, 2010

    Makes sense. Have thought about making an adapter that plugs into the dock connector.

  38. Steven
    4:53pm, August 9, 2010

    I think the tap-the-microphone feature that was suggested above is awesome – if you could pull it off. I wonder if the sound of a finger hitting the mic is distinct enough?

  39. Will
    5:01pm, August 9, 2010

    just put in my comment to Apple about it!! keep it up guys!!

  40. Jodo Kast
    5:47pm, August 9, 2010

    Other buttons are multi-functional, so their argument falls flat on its face.

  41. Apreche
    5:56pm, August 9, 2010

    Here’s your solution, make an accessory. Sell a button with a dock connector for $20. Apple will get the accessory licensing fee they love so much. Actually, you can make it really thin and add an entire row of camera buttons to the bottom of the phone. Zoom in, zoom out, take picture, etc.

  42. AngryExtraLarge
    7:22pm, August 9, 2010

    Make it voice activated. Have a default or allow the user to train a specific command. Might suck for noisy environments. Otherwise, what if the buttons actually did change the volume and you just detect the event to trigger the picture? Or is that already how it behaved?

  43. Eric C
    8:15pm, August 9, 2010

    Cameraplus://enablevolumesnap go to this URL in MobileSafari to enable vol button shutter

  44. Kieren
    9:45pm, August 9, 2010

    I’m leaning towards Apple on this one. I see usability issues that would probably really piss me off with using such a feature.

    Which volume button would actually take the photo? If I’m listening to music in a background process and want to change the volume I’m stuck wrestling with settings in a different app that has control of the device. What happens when switching between apps? This sort of re-purposing isn’t reasonable in my opinion.

    I think Apreche’s suggestion of a hardware accessory is a much better solution.

  45. Bruno Ramalho
    10:22pm, August 9, 2010

    i sent them my feedback asking them to reconsider. My 2 cents. Good luck :)

  46. godbout
    11:15pm, August 9, 2010

    Really nice post. You guys did what you had to do in a really nice way, and understood that it’s like this for the moment. Feedback and move on, the way to go. Congrats!

  47. Andrew Procter
    11:27pm, August 9, 2010

    Guys, taptaptap left the code in there! Just visit camplus://enablevolumesnap on your phone to turn it on! Sneaky…

  48. Flex
    3:58am, August 10, 2010

    Put in cydia… ;). This is allowed now ive heard…

    Other thing.. missing the geotags in the pictures taken with camera+. Now it doesnt put pictures in places in the photo – app on the iPhone.. this is a bit dissapointing since the gps location is given to camera+… Could you guys comment on this?? Bugg??

    For the rest.. sweeeet app!

  49. Mike
    5:43am, August 10, 2010

    So I guess the “camplus” backdoor might get closed for 1.3? ;-)

  50. Perceval
    6:06am, August 10, 2010

    “[...] the developers intentionally hid the feature from their app descriptions and screenshots upon submission, but then added info about them after their apps got approved. When Apple finds out about these incidents, they tend to crack down pretty hard on them, sometimes going so far as completely banning the developers from the App Store.”

    Uhm, is this some kind of a joke? You write an article that almost sounds nice to the App Store and the App Store reviewers, then explain what happens to developers who try to game the systemn then you do that exact thing?

    If you’re thinking that what you did on Twitter will work by getting people to talk about you and your app, then I hope you’re wrong. I seriously hope you get banned from the App Store for doing this.

  51. Jack
    6:07am, August 10, 2010

    ALL HOPE IS NOT LOST.

    Seriously, check this out. Looks like TapTapTap hid VolumeSnap in somewhere…:

    http://twitter.com/chrisherbert1/status/20754524467

    Please leave a

  52. reservoir_dan
    7:58am, August 10, 2010

    you guys are very sneaky – in fact, let’s just say this whole post is a pile of steamy…better get the app before it’s banned! – loving the volume shutter – thanks for the “backdoor” taptaptap

  53. Mike
    8:52am, August 10, 2010

    What about using the play button of the headset instead?
    That has several usage’s already and I think it would work well in many cases.

  54. underactive
    9:13am, August 10, 2010

    Consider releasing a jailbroken version with the rejected features… I’d gladly pay for it again.

  55. Rishi Mouland
    11:07am, August 10, 2010

    Pretty sneaky John, pretty sneaky ;)

  56. Lynda
    12:41pm, August 10, 2010

    PLEASE CALL REP. PETE KING!!!!

    Rep. Pete King (R-N.Y.) introduced a bill in the House of Representatives that would ban camera phones from having a silent mode when taking a picture.
    Oh, by the way…. Steve Jobs don’t like PORN… well? This silent camera is for sicko people like to take a snapped in children dressing room!!!!! PLEASE change the rules now!

  57. Lynda
    12:42pm, August 10, 2010

    Contact Rep. Pete King office and e-mail him.

    http://peteking.house.gov/email.shtml

  58. Simon
    6:19pm, August 10, 2010

    So, what was that about “honest developers” sneaking past Apple? Turns out you guys hid it in current app as well. http://i.tuaw.com/2010/08/10/how-to-use-your-iphones-volume-buttons-for-shutter-control-in-c/http://i.tuaw.com/2010/08/10/how-to-use-your-iphones-volume-buttons-for-shutter-control-in-c/

    How about a little honesty? This log suddenly leaves a sour taste in my mouth…

  59. Red Dog
    7:35pm, August 10, 2010

    I like Mike’s idea of using the play button on the earphones. (Though I admit I’m thrilled about the safari hack — don’t always have your earphones with me now, do I?)

  60. Biansta
    4:06am, August 11, 2010

    YOU KNOW WHAT A GOOD FEATURE WOULD BE????

    shake to snap!!
    hitting the volume is totally confusing to me. i would never know if i needed to hit the + or the -, and making it snap on both would just kill my rolls way way too fast.

    so yeah.
    this how it should work: launch Camera+, focus on subject, hold steady, click to focus, hold even steadier, SHAKE, SNAP, BOOM! picture taken. perfect every time.

    just my 3 cents.

  61. Josh Hofer
    11:55am, August 11, 2010

    @Biansta – you’re joking right? How can you expect to take a good photo if shaking it is the shutter button…. hahah

  62. Jason
    2:29pm, August 11, 2010

    “This helps prevent crap like this from going on in the future… but at the expense of honest developers who wish to fine-tune things between versions.”

    So much for you being an “honest developer”. You snuck this feature in anyways, via a custom URL handler. How hypocritical! One day you make this blog post for sympathy, the next day you’re tipping off media outlets about “sneaking” the feature past the App Store reviewers! Jeez.

  63. Kevin Clark
    5:19pm, August 11, 2010

    I love the volume shutter but am concerned at how this backdoor trickery actually works. I thought all apps were run in individual sandboxes and find it scary that visiting a link in safari can have any effect on an installed app.

    Is this not a major security concern or am I missing something.

  64. Jay
    2:37am, August 12, 2010

    Ever heard the term “never attribute to malice that which is adequately explained by stupidity?”

    I don’t think the guys maliciously tried to sneak this past the approval process. I think they simply, foolishly didn’t remove all the code from their dev builds, hoping one day the feature would get approved, so that all they’d have to do is essentially flip a switch and everyone would have access.

    I see it got pulled off the store once word got out about the URL trick.

    Hope you guys have a build ready without the VolumeSnap code, ready to re-submit (and likely under extra scrutiny now). I know I can continue using my current version, but I’d love to see this app evolve and continue being the greatest iPhone camera app around.

  65. Wello
    5:06am, August 12, 2010

    One word: Android

  66. HornSolo
    6:35am, August 12, 2010

    I don’t buy, for a second, that the hidden VolumeSnap functionality is attributable to stupidity rather than malice. The whole blog post about accepting Apple’s rejection of the “official” version of this feature, and criticizing dishonest devs who hide forbidden features was just one big smoke-screen. It’s a shame such talented devs like TapTapTap are such hypocrites and liars

  67. Andrew Theken
    6:56am, August 12, 2010

    Just posted a request to Apple via your link. Fortunately, had a chance to grab Camera+ while it was on the App Store yesterday. The physical button feature (although hidden) was, in itself, enough to make me buy — but the rest of the features are also fantastic! I’ll have to be careful not to update the app until Apple has a change of heart.

  68. Joe
    8:51am, August 12, 2010

    With all the “transparency” and “honesty” going on around here, I’m really eager to see next month’s income report that covers the days (? weeks? months?) that Camera+ is absent from the store.

    I love Camera+ and will continue to use it. To pretend that it’s no longer a great app or that VolumeSnap isn’t desired due to some hypothetical moral outrage is just ridiculous. But the hypocrisy in this case is just…wow!

    And for those of you saying that this is something more attributable to stupidity than malice, you obviously haven’t experienced Macheist and connected the dots. This sounds exactly like something that Casasanta would do.

    Of course the stupidity angle is a nice one and likely the one they’ll play up to Apple “See our blog? We were totally with you! We agree! It’s just a big oops! Oh yeah, ignore that cryptic tweet we threw up for 30 minutes hoping that the erudite masses would be able to keep their mouths shut…” But, the guys behind Macheist are anything but stupid. At least if you’re referring to intelligence level and not their current actions.

  69. Maurice
    10:15am, August 12, 2010

    How about Camera+ having a Dev/Pro mode with some user-requested features available as an in-app purchase with plenty of warning? I think it would please all parties involved (Apple) and I would lay $0.99 for more functionality.
    Thanks for a great app. I can’t wait for more updates.

  70. Paul
    10:29am, August 12, 2010

    Maurice – I don;t think that would work since in app purchases are still covered under the normal iOS developer terms. If it couldn’t make it into the normal app, it won’t make it into an in-app purchase no matter what warnings they included. The only way this feature will appear would be if Apple changes it’s developer terms.

    Of course that presumes that Camera+ will be there – it’s been pulled.

  71. Jay
    1:42am, August 13, 2010

    @Joe: I wasn’t implying stupid in terms of intelligence, I was meaning it’s a stupid, or foolish thing to do. Why risk getting an app that has provided you with $500k in 2 months, booted from the store, and possibly getting banned entirely? That’s just a stupid move.

    Which is why I don’t think they were intentionally trying to hide this from Apple. I don’t know that they even knew this was possible, because outside of jailbreaking, the apps are supposed to be their own little sandboxes, with very minimal interaction with other apps. If they did know it was possible, they certainly weren’t making it public, and for good reason. $500k in 2 months is nothing to scoff at.

    The guy that tweeted it, that was malicious. He even said “get taptaptap banned from the App Store.” I assume he got fired, and tweeted that for retaliation.

    Can they put it up on Cydia? Sure, but the last estimates I’ve seen put jailbreakers at about 10% of the iPhone market. $500k from a $2 app (or $1.40 after Apple’s 30%) is a little over 357k sales. That’s a tiny slice of the total iPhone owners, and moving it to Cydia just makes it an even tinier slice. They would either have to drastically raise the price to compensate for the smaller market, or there’s just no feasible way they could pay rent, much less anyone’s salaries. And seriously, regardless of how great the app is, would any of you be willing to pay $15, $20, or even $30 for this app when you’ve got the built in camera already, and plenty of free or cheap editing apps readily available? I know I wouldn’t.

    No, they want to make sure this stays on the official app store so that it continues to get maximum exposure. Hopefully Apple will see this as a minor indiscretion, and agree to reinstate Camera+ and their other apps, as it looks like not just Camera+ got yanked over this.

  72. ElGranj
    6:13am, August 13, 2010

    Life’s too short to deal with Apple.

  73. Simon
    6:34am, August 13, 2010

    You’re gonna have a looooot of angry customers if Camera+ returns without VolumeSnap. :D

    Totally deserve it for being a hypocrite though. With this stupid marketing trick you essentially showed you don’t care about customers and EVEN the app itself. You only care about money, and the short burst in sales this thing resulted in. You were willing to risk the continued availability of the app now, and the satisfaction of customers in the future when it returns without VolumeSnap, all for a few dollars right now. You weren’t thinking ahead, you only cared about the sudden spike in sales this would result in.

    @Jay, wake up man. They tweeted it themselves, and then deleted the tweet to cover up. And you’re ALL falling for it.

    All apps can accept input from special URL handlers from Safari, it’s part of the SDK.

  74. aenar
    11:32am, August 13, 2010

    It’s a stupid geeky app-of course Apple rejected it. It WILL make for confusion and needing a hardware button for a camera is pedantic. This is purely an exercise in coding masturbation-doesn’t fit the iPhone model in the least-and doesn’t lend anything to the party. If you want to hack a mobile phone, go get a Droid. There’s a reason why iPhones are popular-it eschews nerdism and it has a strict interaction model. Its the device nerds love and hate all at the same time. It works so well because of its strict interaction method but nerdism dictates that they have an obscure “better” way to do things.

  75. Alan Gerow
    4:09pm, August 13, 2010

    It’s stories exactly like this that are why I stopped buying iPhones. Said good-bye to my iPhone 3G in March and have been a much happier and more productive person since getting an Android smartphone. I still don’t understand why developers continue to subjugate themselves to the App Store … other than either a desire to make money and lose hair … or they’re just masochistic and like being told what & how to do things with a little whipping to spice things up.

  76. Vince
    5:07pm, August 13, 2010

    Great – Now I have an App that will either never have an update again, or will but with a feature missing in the future.

    The fact that you knew EXACTLY why Apple rejected the app, and then tried to pull a fast one and slip it past them was idiotic.

    You should have realized from examples from the past….You do NOT play with Apple! They will win 100% of the time!

    So now your loyal customers may never see an update for an app they have payed for again.

    Seriously, though – The joke is on you guys. Probably everyone knows about this now since tech blogs have been covering it. What about everyone who still wants the app? Most will just jailbreak and get it pirated. Then, *if* your app returns to the App Store, most of those users will never purchase the app. So just think of all the sales you will loose.

  77. Dann
    11:13am, August 14, 2010

    should i stop waiting for official word from taptaptap?

  78. john
    4:02pm, August 16, 2010

    apple not so smart here
    I would like less blurry picture because I use
    screen when the buttons would be
    Fantastic

  79. John
    7:32pm, August 16, 2010

    I really liked the idea of being able to use the control on the headphone to snap. It was like old school remote lanc on my Pentax. no camera shake and easy.
    And more to the point hard to confuse the functionality.

    Apple need to select a button, such as the “play” button and enable in the IOS. Play=go=snap in my book. Then they will need to pay Taptap in recognition that the idea was theirs to begin with. Either this or identify a particular button as developer accessible.

  80. Steve
    3:27am, August 19, 2010

    So my app has stopped working – Any kind of update from taptap would be nice or have you taken our money and ran?

  81. MoiMM
    9:26am, August 19, 2010

    Hi,

    Sorry, i’m french and my english is very bad !

    I want buy camera+ me ! :( How many time i must wait for find it on iTune Store ?

    Good luck !

    :)

  82. R Deol
    11:11am, August 19, 2010

    here is How to enable Camera+ Volume Snap – http://b2l.me/ajgbp6

  83. Steve
    12:47pm, August 19, 2010

    Still no answer to my multiple emails, are you going to refund me or have the app put back on the store?

  84. Von Oben
    4:44pm, August 24, 2010

    Hi, My name is Von, and I have been an Apple addict since 1985… (pause for applause and hi’s). Still loooove it, can’t shake loose. This monkey is staying on my back despite the refusal to let early iMac owners screen-span, despite the obvoius idiotic money sucking motives behind leaving a camera out of the iPad, despite not letting iPad and iPhone owners extend their memory by adding a slot, instead charging 100 bucks for something that would cost $25. I am at the mercy of his Steveness. The man who can do no wrong and I will continue to be just that, at the mercy. I think the app in question got the boot because Steve didn’t think of it first. Try and take a pic the way it is now with your thumb, portrait mode. One hand, focus, steady, snap… Camera+ made it better. If Steve has any marbles left, buy Taptaptap (everything is for sale at a price :) and apply changes. Rinse and repeat with other smart solutions. Don’t just sit there and be grumpy and for gods sake, let the app back in the store!

  85. Al Elizondo
    12:28am, September 1, 2010

    Well, for what it’s worth, I voiced my opinion to Apple’s iPhone Team is support of a very good idea by tap tap tap; that of allowing Camera+ VolumeSnap!

  86. Ryan
    3:31pm, September 5, 2010

    So when I this coming back on the AppStore?

  87. Jiri
    11:53am, September 6, 2010

    So WHEN is this coming back on the AppStore???

    Did you submit Volume-buttonless version or we all have to wait for Apple to change API??? I don’t get it guys, please submit it back to AppStore.

  88. Colin
    1:07am, September 9, 2010

    I cannot put this on my new phone because it is not in the app store. Is this coming back or do i get a refund?

  89. MoiMM
    6:36am, September 9, 2010

    Why nobody in taptaptap want make a answer on this very simple question :

    When you think that the Camera+ App coming back on app store ? or

    when can you think make a new submition of Camera+ on App Store ? Or just

    Camera+ is dead or not ?

    I find this silence is really a breach of camera+ users !

  90. ken
    3:06am, September 14, 2010

    The Silence is deafening!!!
    Where is the Camera+ App that I paid for!!!?? for the sake of the customers who helped you make a living by purchasing your APP, you need to re-submit the Camera+ app to Apple, minus the “VloumeSnap” feature.
    Camera+ is probably the best photo App in the App Store!
    You need to play the game like everyone else, kill the VolumeSnap and re-submit!

  91. Mike
    5:37am, September 15, 2010

    I don’t care if there’s no VolumeSnap, I just want to use this app NOW. Finally I find a decent camera app for a decent price and then it gets pulled out from the app store – if they don’t want VolumeSnap, why don’t you just take it off and submit the app back to the store, because there’s a LOT people who want this app to their daily use. I’m one of those.

  92. Erik
    9:19am, September 18, 2010

    After getting a hold of the new iPhone I couldn’t wait to try Camera+, so I also was confused when finding out it had been pulled from the AppStore.

    What adds to the confusion is the fact that both @taptaptap and @mostlylisa have seemingly disappeared as well. I hope they come out with a statement soon.

    Despite the situation not being clear, I went ahead and sent an email to apple, asking them to consider re-adding Camera+ to the AppStore. If someone else likes to do the same, you can do so at: http://www.apple.com/feedback/

  93. arbory
    7:11am, September 21, 2010

    PUT SOME PREASURE ON APPLE ABOUT THE SHUTTER BUTTON!
    (http://www.apple.com/feedback/iphone.html)

    I Wrote them this:

    I have an iphone 4, and i am really impressed.
    But there is one thing which could really be improved:

    the missing hardware shutter button for photos!
    i would immediately purchase the now rejected app “camera+” which used the a volume button for the shutter, but it is not avaliable any more – because it was taken down by apple!

    the camera is great, for stills and for video – so please consider allowing the use of hardware buttons for operation of the camera.

    i think it should work like this:

    1. an option to use “silent mode”, “+” and “-” for the camera

    2. turn on camera with “silent mode” switch
    3. press “+” to take a still
    4. press “-” to start/stop record a video

    this would be an really impressive minimal style snapshot camera with only three buttons!

  94. Brad
    6:38pm, January 19, 2011

    Why not, for now anyway as a workaround, get together with the guys who make Camera Buttons for jailbroken iPhones (allows volume snap on native camera app, and camera launch from sleep) so that their mods can be selected to work on camera+ as well?

  95. George
    11:48am, April 20, 2011

    Would also love to see this for Android. They just recently took over 50% of the market share and not only would you make a bundle on the Android Market, but you’d have more freedom with the hardware.

  96. Pete
    4:48pm, June 6, 2011

    And what do you think of Apple’s announcement today?

  97. Blah
    5:20pm, June 6, 2011

    I’m also curious about Apple’s announcement that their app can use the volume button now.

  98. Marco Almeida
    2:17am, June 7, 2011

    I guess now they have to allow it to you guys, right?

  99. GageGecko
    9:43pm, June 7, 2011

    I think you should add the feature back now but I don’t have any revenue riding on the decision.

    Is it possible we will see this added back now that Apple’s reason for rejecting it is null and void at this point?

  100. joey
    12:55pm, September 10, 2011

    such bullshit cuz ios five fucking has volume button camera shutter. apple was hating cuz it was not their idea first

  101. Elias
    9:40am, October 5, 2011

    So it seems that Apple completely ripped off this idea and added it into iOS 5. I hope you guys can add this feature back in without pissing off Apple! :D

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